Privacy Policy

London Gulf Nexus ("LGN", "we", "us" or "our") respects your privacy and is committed to protecting your personal data. This policy explains what information we collect when you visit our website or contact us, how we use it, and the choices you have. It applies to londongulfnexus.com and any related communications with us.

1. Who we are

London Gulf Nexus is an AI advisory, training and solutions firm with offices in London (United Kingdom), Riyadh (Saudi Arabia), Dubai (United Arab Emirates) and Muscat (Oman). For any questions about this policy or your data, contact us at team@londongulfnexus.com.

2. Information we collect

We only collect what we need to respond to you and run our website:

• Information you give us — when you fill in our contact form or email us, this typically includes your name, work email, organisation, country, what you need help with, and the contents of your message.
• Information collected automatically — basic technical data such as your approximate location, browser type, device and pages viewed, gathered to keep the site secure and understand how it is used.

We do not knowingly collect data from anyone under 16, and we do not collect special-category (sensitive) personal data through this website.

3. How we use your information

We use your personal data to:

• respond to your enquiry and provide the services you ask about;
• communicate with you about your request or an ongoing engagement;
• operate, secure and improve our website; and
• meet our legal, accounting and regulatory obligations.

Our lawful bases for processing are your consent, the performance of a contract or steps taken at your request before entering one, our legitimate interests in running and improving our business, and compliance with legal obligations.

4. How we share your information

We do not sell your personal data. We share it only with:

• Service providers who help us run our business — for example email, form-handling, hosting and analytics providers — who may only process data on our instructions;
• Professional advisers and authorities where required by law or to protect our legal rights.

Because we operate across the UK and the Gulf, your data may be transferred and stored in countries outside your own. Where we do this, we put appropriate safeguards in place to protect it.

5. How long we keep it

We keep personal data only for as long as needed for the purposes above — to answer your enquiry, manage any engagement, and meet our legal obligations — after which it is securely deleted or anonymised.

6. How we protect it

We use appropriate technical and organisational measures to protect your data against loss, misuse and unauthorised access. As a firm certified to ISO/IEC 42001, we take information governance seriously, though no method of transmission over the internet is ever completely secure.

7. Cookies

Our website uses a small number of cookies and similar technologies to function properly and to understand how the site is used. You can control or delete cookies through your browser settings; blocking some may affect how parts of the site work.

8. Your rights

Depending on where you live, you may have the right to access the personal data we hold about you, correct it, delete it, object to or restrict how we use it, withdraw consent, and request a copy in a portable format. To exercise any of these rights, email us at team@londongulfnexus.com and we will respond within the time required by applicable law.

9. Changes to this policy

We may update this policy from time to time. When we do, we will revise the "last updated" date above, and significant changes will be highlighted on this page.

10. Contact us

If you have any questions about this policy or how we handle your data, please contact us at team@londongulfnexus.com or visit our contact page.